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CAT Bike

ABOUT CAT BIKE

  • What is CAT Bike?

  • Why do we need CAT Bike?​

  • Who can use CAT Bike?

  • What about the CAT bike?

  • How does CAT Bike work?

  • How does the lock work?

BECOMING A MEMBER OF CAT BIKE

  • How much is it to become a member?

  • What is a CAT Card?

  • How do I get a CAT Card?

  • Can I become a member without a credit card?

  • How often is my credit card charged for fees?

  • Can I buy more than one membership with my credit or debit card?

PERSONAL ACCOUNT MANAGEMENT

  • How do I extend my membership to a later expiration date?

  • ​Will I still be able to access my personal CAT Bike web page after my membership period ends?

  • What should I do if I've lost my CAT Card?

  • What if I don't agree with a credit card charge?

  • How can my CAT Card get denied?

  • How do I receive or stop text notifications?

  • How do I change or update my credit card information?

  • What should I do if a bike gets damaged while I have it checked out?

  • What if I lose the key?

  • What if the bike is stolen? Will I be financially responsible for the loss of the bike?

  • When does my membership period begin?

  • How do I find my personal ride statistics?

  • How does CAT Bike calculate my miles ridden, etc.?

USING A CAT BIKE SYSTEM

  • ​Is it legal to ride a bike without a helmet?

  • Does CAT Bike provide helmets for riders?

  • Can I check out a bike immediately after returning a bike?

  • What do the lights and sounds on the dock signify?

  • Can minors participate in CAT Bike?

  • Are CAT Bike systems open 24 hours a day, seven days a week?

  • Is CAT Bike open all year?

  • What if the station where I want to return a bike is closed?

  • What if I have a flat tire?

  • What if I am involved in an accident?

  • What if a station is full and I need to find an empty dock to return a bike?

  • What if a station is empty, but I want to check out a bike?

  • What if I want to reserve a bike?

  • How do I find stations?

  • Why can't I sign-up for more than a 24-hour membership at a kiosk?

CAT Bike
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